Give us your feedback

Making a complaint

Providing great service is very important to us, therefore when something isn’t quite right we want to hear about it. Your feedback is invaluable and helps us to continually improve our overall service. You can contact us by the following methods:

Email: enquiries.ie@rs-components.com

By Phone: (01) 415 3100
8.30 – 18.00, Monday - Friday

Our commitment

Making it easier for you to give us your feedback

Investigate complaints as they arise

In the event of a complaint, resolving it as soon as possible

Provision of an explanation for our decisions

Apologise for things that have gone wrong

To learn from our mistakes and improve customer service

Our complaints procedure

Once your complaint has been submitted, our customer services department will respond to your complaint within two working days

If is not possible to resolve to your complaint within that time we will contact you directly and explain why.

Ask RS a question

There are a number of ways to ask RS a question:

Email: enquiries.ie@rs-components.com

By Phone: (01) 415 3100
8.30 – 18.00, Monday - Friday