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    When things go wrong

    How to make a complaint?

    Sometimes things go wrong and we want to put this right.

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by one of the following methods of contact:

    Completing our complaints form:
    You can find the form here

    By Phone: 
    (01) 415 3123

    Write to: 
    Glenview Industrial Estate,
    Herberton Rd,
    Rialto,
    Drimnagh,
    Dublin,
    D12 CK80,
    Ireland

    We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Click here to be taken to our complaints policy.

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